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T&C - SHIPPING POLICY 

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to SJDW-SJ Diamond World By Saaniya Jackson and the terms "Guest” ”User” refer to the users. ‘Website’ refers to www.SJDiamondWorld.com

By accessing our website, you agree to abide by the Terms and Conditions stated herein. This includes agreement to our Privacy Policy, Returns Policy, and any other policies or agreements published on our website. If you do not agree with any of these policies, please do not use our site.

We want to ensure that all our customers have a clear understanding of our policies. Therefore, we reserve the right to revise these Terms and Conditions at any time by updating this post. Customers are advised to review our Terms and Conditions frequently to stay updated on any changes that may affect their shopping experience with us.

Our terms and conditions allow us to provide our customers with the highest level of service and product quality. As a user of this website, it's important that you fully understand and agree to these terms and conditions, which are binding on all users. Please take some time to review this page periodically, as changes may occur that could affect your use of our services.

General Facts 

In accordance with our mission to provide the highest quality guidance and products, SJDW-SJ Diamond World By Saaniya Jackson does not recommend our products or services be used in place of conventional medical treatments. We are proud to offer a range of holistic health products and services, but we always recommend that you consult with your doctor before changing or stopping any medical treatment. Thank you for choosing Sj Diamond World for your holistic health needs! 

Sj Diamond World is not just to offer the most exquisite and precious gems and diamonds but also to help our customers achieve a holistic & ayurvedic tridosha healing experience. Our team is committed to providing guidance for aligning physical, spiritual, mental and overall well-being with one's desires and manifestations. By embracing this holistic approach, we bring peace to body, mind, and soul, and act as a catalyst to all other types of treatment, for faster and more effective treatment.

BUYING & GUIDE

We at SJ Diamond World understand the importance of providing our customers with the finest gems and diamonds available. All of our products are represented through select images to give our customers an accurate representation of what they can expect, although we cannot guarantee exactness due to natural variations. We strive to maintain the highest level of quality in all of our products and services, and we are committed to providing unparalleled customer satisfaction to all of our clients.

At Sj Diamond World, we take pride in providing you with high-quality gems and diamonds. Before any shipment is made, we ensure a thorough quality check of the product and packaging to make sure that it meets our standards. We are committed to delivering our products in excellent condition, but please note that if there is any breakage during the shipment, we are not liable.

Post shipment, the tracking number will be communicated to the customer via SMS and/or Email. Please use this to track the shipment through whatsapp and social handle as well .. 

However, we cannot be held liable for any loss that may occur during the shipping process. Please read our terms and conditions carefully before making a purchase, and do not hesitate to contact us with any questions or concerns that you may have.

  1. We do not accept returns and do not provide refunds for products . 

  2. We do not provide exchanges on products that have been damaged or lost post-shipment.

  3. Once we issued the invoice you cannot cancel it or change the product 

  4. Customised client's choice of Designs that contains Auto-Cad Graphics take 10-15 days in making if anyhow the gemstone face any crack, dent during the making we shall be not responsible for the same neither we will change or exchange the gem . 

  5. We do not buy back used gems 

  6. Remaking on our made gold rings on valid for 4 Remaking in which wastage of metal is counted 

PRICE , LIFESPAN & ANY EXPIRATION 

Natural Gemstones comes with a lifespan depended on their quality & quality is depended on the investment of the price a gemstone last for as low as 3 years as long as 7 years after a regular use on a ring or pendent . 

We do not encourage bargaining or negotiation on our pricing as it could hinder our goal of making our products accessible to all. We stand behind the quality of our products and services and believe that our customers are receiving a valuable experience that they can trust.

We are committed to providing our customers with high-quality gems and diamonds, along with comprehensive instructions for maintenance. We strive to ensure that our products are of the highest quality, but please note that due to their perishable nature, we cannot offer any warranties or guarantees. We want you to enjoy your purchase for years to come, so please follow the recommended maintenance instructions closely.

We want to remind our customers that while we offer a wide range of premium quality gems and diamonds, we cannot guarantee that our products are free of allergens or will not cause a reaction in some individuals. It is important to always examine the ingredients of any product and consult with a medical professional before using . Our team is always available to answer any questions or concerns you may have about our products.

COPYRIGHT & PROPERTY 

Please note that all content on our website is subject to our terms and conditions. By visiting our website and using our services, you agree to our terms and conditions. If you have any questions about our terms or the information on our website, please contact us and we'll be happy to help.

OUR LOGO & name  Is Registerd® & PATENT TRADE MARK ANY COPYING , RE-USE WITHOUT PERMISSION IS A COPYRIGHT INFRIGHMENT ACT . 

All logos, brands, marks headings, labels, names, signatures, shapes or any combinations there of, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

CUSTOMER , CARE & COMMUNICATION

Get in touch with our team at Sj Diamond World for all your luxury gems and diamonds needs. Our team of professionals are available to assist you from Monday to Friday, between 10:00 am to 5:00 pm Over calls & 24x7 Available over whatsapp , instagram & facebook . If we are unable to attend to your queries on a particular day, we will ensure to keep you informed about our availability.

SHIPPING 

BRACELETS AND ALL THE ITEMS WILL BE DISPATCHED AFTER ENERGISATIONS WITHIN 3-4 BUSINESS DAYS , GEMSTONE , DIAMOND ARE SHIPPED AFTER LAB CERTIFICATION COMPLETED WITHIN 5 DAYS OF PLACING ORDERS  RING MAKING TAKES TIME DEPEND ON THE DESIGN CLIENT SELECTED AND MAKING TIME EVERYTHING IS BEING UPDATED OVER WHATSAPP & MESSAGES 

PAYMENT METHODS

PAYMENT METHODS

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